Testimonials

Excellent service and exemplary communication. They know their stuff!

Deborah at Maddisons was recommended to me by my brother following the successful sale of his own house in Tunbridge Wells. In selling our parents' house, Maddisons showed an impressive level of professionalism, showing real care, regular updates and invaluable advice about preparing the house for viewings, which made all the difference. I would not hesitate to recommend this Estate Agent to others in the future. A first-class service!

Fantastic boutique agent

Since meeting James nearly two years ago, it has to be said that his handling of the rental of my property in Tunbridge Wells has been without question exemplary. Having been in the property industry for most of my life , it’s rare to find such professionalism and integrity. He is a pleasure to deal with and he certainly goes the extra mile without question. I would thoroughly recommend him and his team at Maddisons.

Maddisons is very much recommended. Why? Maddisons provided an excellent estate agent service for our first house purchase. The viewings were arranged swiftly and our guide, James Richards, was able to answer all of our “first time home buyer” questions - or able to find out, if unable to answer on the day. During the purchase, we experienced some delays. The staff at Maddisons (esp. Milly Stedman) were particularly good at keeping us updated on any developments. We believe she went beyond the call of duty and appreciate her efforts — we particularly liked the structured weekly updates on progress by email. Upon completion, Maddisons provided an excellent aftercare service through a series of follow up emails to ensure we were comfortable. They even provided us with a sweet little new home gift! Overall, a friendly and supportive agency based at the heart of old Royal Tunbridge Wells, which seems to have a great team who actually like to work there — this clearly shows in how they treat their customers.

Maddisons provide a level of excellence rare in this industry from weekly progress updates to friendly, efficient and professional service from all staff.

Deborah and the team at Maddisons made the house buying and selling process feel a lot less stressful than it could have been. They got the right buyers through the door and got offers on the table within two weeks. They seamlessly co ordinated both the sale and purchase of our house/new house, working with incredible professionalism and knowledge of the process and market. I can not rate them highly enough. Thank you!

Brilliant. Made the process stress-free. Genuinely customer service oriented.

A very different experience. Excellent, award-winning company. Nicely laid out, internally, with sofa and table to relax whilst discussing property. Recommended.

The Estate Agent who will change your mind about Estate Agents.
Deborah and the Maddisons teams have sold our house and helped us buy a house. On both occasions they were the creme de la creme of Estate Agents. After years of poor experience, Maddisons are like a breath of fresh air. They truly care and will show your house as if it were their own. Recommend without hesitation.

Maddisons residential is currently selling two properties for me. From the minute I met Deborah (Director) I just knew they were the right match for me.
Deborah's honesty, passion, and warmth are infectious and the whole team at Maddisons displays the same values. My properties are both presented beautifully online having firstly Deborah's expert advice on how I could present my properties and secondly, Fiona's wonderful descriptions and carefully overseen photo shoots. I am kept fully up to date with viewings and feedback and am very happy with the service I've received in the few weeks I have been with maddisons. I can't wait to visit the new office and would highly recommend Maddisons for anyone wanting that extra special care and attention that is so frequently overlooked elsewhere.